Dec
10

After Saturday's trip to the golfing simulator at Dick's Sporting Goods I decided to try the Nike Sumo irons as soon as possible. For this experience, I ventured over to Edwin Watts Golf, a national retailer that's been around since 1968. Before leaving the house I called Edwin Watts to make sure they had the Sumo irons in graphite; Jeff was quick to point out they could accommodate me. He was also extremely helpful in trying to work out the best possible route to the store given some traffic snafu's that had occurred recently. I'm a huge proponent of excellent customer service, and Jeff started things off right before I took the first step into the store.

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This entry was posted by Aaron West on December 10, 2007 at 9:27 PM. It was filed in the following categories: Golf, Personal. It has been viewed 30777 times and has 9 comments.

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9 Responses to My Experience Choosing Clubs at Edwin Watts Golf

  1. What a great in depth review of these guys. I was debating on using TGW.com but after reading your blog post I think I will swing by the local shop In Ft. Walton Beach. I'm sure I probably need some custom clubs and these guys seem to know how to do it. By thw way, did you receive your clubs in the 7-100 days a promised?

  2. @David - Yea, my clubs arrived in about 2 weeks if I'm remembering correctly. Enjoy your fitting and take your time with it.

  3. RodyJ

    I also recently went to an Edwin Watts and asked to be fitted. I have played golf for many years, and though I routinely shoot anywhere from 1-2 under par or a couple over on my home course, I have never been fitted. The salesman who assisted in this was dry as dust to say the least. However, this is not what is currently bothering me. My fitting process, if you want to call it that, consisted only of going through the Ping line of colors and seeing where I hit each on the strike board. I said I was interested in the Pings when I walked in the door. Nothing else was looked at, measured, nothing. I'm hitting the Ping I10s pretty fair but I don't think I quite got all that I asked for in the fitting. Tell me what you think. Did I get shortchanged?

  4. @RodyJ

    It's hard to say whether you were shortchanged or not. Since you're hitting 1 or 2 under par you are quite obviously in the extreme minority in terms of your ability. I still think you could benefit from a more solid fitting including all the normal measurements of inseam, wrist height above ground (with wrists at your side), strike board (which you mentioned), launch monitor analysis of launch angle, carry distance, and dispersion; grip size, and of course hitting more than just the Ping's.

    I'd offer that you were fitted by someone who wasn't taking the care to ensure you were properly fitted with all the elements of a great fitting. Like other businesses not every Edwin Watts is the same. Perhaps the one you visited isn't up to par (pun intended) with other locations. Then again, maybe your fitter was just having a bad day?

  5. RodyJ

    Thanks for the feedback. I guess I was looking for affirmation of what I kinda already knew. Why I walked out with so little is beyond me. I think I will be contacting Edwin Watts for a more thorough followup which they did say they would do if I wasn't pleased.

  6. @RodyJ - Well, at least they were willing to let you come in and get more fitting done. Which Edwin Watts are you visiting?

  7. RodyJ

    Ridgeland, MS

  8. Dennis

    I would not trust Edwin Watts. They tried to charge $110 + S&H for a 6 month old Taylor Made R11 driver that cracked. They said that TM charged and it would take 3 weeks to repair.

    One call to Taylor Made by me. Rec'd new R11S in 2 days, no charges for anything.

    Edwin Watts was trying to pull a fast one.

  9. Carey

    Dennis,

    A lot of times Taylor Made will take much better care of the customer that calls direct. When we (Edwin Watts ) call being the large company we are, we don't always get the same response. Fast one I'm hard pressed to believe that since we've been in business 45 years. If Taylor Made charges us, we have to pass that along to our customers, if not we won't be around long. You get getting charged 110.00 plus shipping, guarantee you they were popping us for 125.00.
    Thanks.